Coming Soon: A New FCS Customer Portal Designed Around You

At Farmers Coop Society, we’re committed to making it easier and more secure to do business with us. We’re excited to share that a brand-new FCS Customer Portal and mobile app will be launching later this year.

Why We're Making the Change

The way we manage communication and payments is changing. Since COVID, delays in mail delivery and a rise in check fraud have made traditional methods less reliable. We've seen more lost payments, more mail-related issues, and more risks for our customers. The new FCS Customer Portal is designed to minimize these concerns by offering a faster, more secure way to access your account and interact with our team.

What You Can Expect

This upgraded portal will provide a centralized hub for all your key account activities:

• View grain balances, statements, and invoices in real time
• Sign contracts digitally
• Make secure online payments
• Customize notifications about grain bids, account activity, and more

Whether you're managing one account or several, this platform will help streamline your experience, no more waiting for the mail or worrying about lost checks.

We’ll Be Reaching Out to You

To prepare for this transition, our team is actively updating customer contact information. Having the correct details on file is essential for access to the new portal and all its features. You may receive a call from a member of our team to confirm your:

• Cell phone number
• Home phone number
• Email address

We want to make sure you’re set up for success from day one, and this information is crucial.

Prefer to Reach Out First? Give Us a Call

If you'd like to update your contact information now, we encourage you to call your primary FCS location. Our staff will be happy to assist you in verifying your account details.

Built for Business. Backed by Relationships.

While this new portal offers convenience and control, it’s not replacing the personal connections we value at FCS. It’s simply enhancing them. You’ll still have access to the same local team you trust, but with better tools to serve you faster and more efficiently.

Thank you for being part of Farmers Coop Society. We look forward to bringing you a better way to do business, secure, streamlined, and centered around you.